787bet FAQ — answers to all your questions

You must be at least 18 years old to register at 787bet. National ID or passport details may be required during age verification. Registration by minors is strictly prohibited.

No. Under 787bet's policy, each person may only hold one account. If someone is found to have multiple accounts, all accounts may be suspended and any funds forfeited. This rule is strictly enforced to prevent bonus abuse.

KYC (Know Your Customer) is an identity verification process. Before making a withdrawal or completing large transactions, you'll need to submit a photo of your national ID or passport. This helps keep your account secure and prevents money laundering. Verification is typically completed within 24 hours.

To close your account, contact the support team via live chat or email. Make sure to withdraw any remaining balance first. As part of responsible gaming, you can also opt for a temporary or permanent self-exclusion. For more details, Responsible Gaming Visit the page.

First, make sure you're entering the correct email or mobile number and password. Turn off Caps Lock and try again. Clear your browser cache or use incognito mode. If the issue persists, reset your password. If none of that works, reach out to us via live chat.

on the login page Click the "Forgot Password?" link. Enter your registered email or mobile number — a reset OTP will be sent to you. Use the OTP to set a new password. The whole process takes about 5 minutes. Make sure your new password is at least 8 characters long and includes a mix of uppercase, lowercase, and numbers.

After five consecutive incorrect password attempts, your account will be temporarily locked for 30 minutes and will unlock automatically after that. For an immediate fix, contact support via live chat — once your identity is verified, your account will be unlocked promptly.

After logging in, go to Account Settings and find the "Security" section. There you'll see the two-factor authentication option. Add your mobile number — an SMS OTP will be sent with each login. Enabling 2FA significantly strengthens your account security.

787bet currently supports the following deposit methods:

• Mobile Pay
• Nagad
• Rocket
• Cryptocurrency (Bitcoin, USDT)

Deposits via all methods are typically credited to your account within 1–5 minutes. For more details, visit the Payment page for more.

The minimum deposit via Mobile Pay, Nagad, and Rocket is ৳500, with a daily maximum of ৳50,000. Equivalent limits apply for crypto. Higher limits may be available for VIP and high roller members.

787bet processes withdrawals in an average of just 15 minutes. With KYC verification complete, Mobile Pay and Nagad transfers typically arrive within 10–30 minutes. First-time withdrawals or large amounts may require additional verification, which can take up to 24 hours.

787bet generally charges no withdrawal fees. However, your mobile banking operator (Mobile Pay/Nagad/Rocket) may apply their own transaction charges. Network gas fees may also apply for crypto withdrawals.

Your balance usually updates within 1–5 minutes. If it hasn't appeared after 30 minutes, contact Live Chat with a screenshot and transaction ID. The support team will resolve it promptly. For more details, visit the Payment page for more.

at 787bet Register and make your first deposit — a 100% welcome bonus will be credited to your account automatically. No promo code needed. For full details on the bonus wagering requirements, Promotions page for more.

Wagering requirement means you need to place a certain amount in bets before you can withdraw bonus funds. For 787bet's welcome bonus, you typically need to wager 20x the bonus amount. Each offer has its own terms, so on the Promotions page Read more.

After logging in, head to the Promotions section to view daily bonuses and reload offers. Many offers are applied automatically, while others require you to claim them via Live Chat. Regular Promotions page Check it out.

At 787bet, you earn loyalty points on every bet you place. Once you accumulate enough points, they can be converted into bonus balance or real cash. The more you play, the more points you earn — and reaching higher VIP tiers means better conversion rates.

787bet offers betting on 20+ sports including cricket, football, kabaddi, tennis, and badminton. With live betting, you can place wagers at real-time odds on matches already in progress. The casino section features live baccarat, roulette, blackjack, slots, and jackpot games.

Yes. 787bet's Live Casino features real, professionally trained dealers you can play with in real time via HD video streaming. Tables are active around the clock on Bangladesh Standard Time. A stable internet connection will give you the smoothest gaming experience.

No, you don't need to register separately. Just log in to your 787bet account and on the Jackpot page Access all jackpot slots and games in one place. Every bet you place automatically contributes to the jackpot pool, giving you a chance to win big at any moment.

Once a bet is confirmed, it generally cannot be cancelled. However, in certain cases — such as a match being cancelled or a technical error occurring — 787bet will automatically refund the bet amount. The Cash Out feature also lets you take a partial payout from an active bet.

Yes. 787bet uses 256-bit SSL encryption, providing bank-level security for your data. Your personal information is never shared with third parties. See our Privacy Policy for full details.

Change your password immediately and enable 2FA. Then notify our support team via live chat — they will terminate all active sessions on your account. If you receive a login notification from an unrecognized device, act right away.

787bet operates under an international gaming license and uses RNG (Random Number Generator) certified games to ensure fair play. See our About Us page for full details.

787bet app directly from App page available for download. For Android, download the APK file and enable "Unknown Sources" in your phone settings before installing. iOS users can install directly from the Safari browser.

The most common causes are:

• Unknown Sources option not enabled (Android)
• Not enough storage space on your phone
• Outdated Android version (below 5.0)
• Incomplete download

Having Issues? on the app page detailed guide is available, or get help via Live Chat.

Absolutely. The 787bet website is fully mobile-responsive. You can access all features through Chrome, Firefox, or any modern browser without needing the app. That said, the app offers push notifications, faster loading, and exclusive offers.

Start by checking your internet connection. Clear your browser cache and cookies. If you're using the app, make sure it's updated to the latest version. If you're on a VPN, try turning it off — VPNs can slow down loading speeds. If the problem persists, contact support.